After receiving the products, you have 30 days to redeem the agreement without giving reasons and return the product. The possible shipping costs are for your own account.

Return address:

Golden Fleece Carders
Hoogdijk 14 A
5091 CH, Middelbeers
The Netherlands

In case of damage, we would like to receive a message within 5 days of receipt of your package. You can send this to the e-mail address below; including the following information.

[email protected]
– Your order number
– A photo of the broken/damaged product.
– A short description about the damage.

We will then provide a replacement product.



At Golden Fleece Carders, we take pride in our globally recognized products, renowned for their superior quality. Our commitment extends beyond just delivering exceptional fiber tools; we stand behind our products, ensuring your satisfaction throughout your ownership experience.

All Golden Fleece Carders products are covered by both legal warranty provisions and our own 3-year manufacturer’s warranty. We guarantee that our products are delivered in pristine condition and are designed to perform flawlessly under normal use. If, however, you encounter any issues upon receipt, rest assured that we are dedicated to promptly resolving them to your satisfaction, whether through replacement, repair, or refund, tailored to suit your needs.

Furthermore, our commitment to supporting our products extends indefinitely. Even for discontinued items, we ensure that nearly all spare parts remain available. And should you require repairs beyond the warranty period, we offer them at cost price.

Your satisfaction is our priority, and we are here to support you every step of the way.