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Delivery Information

Does the information underneath not give you a proper answer to your question? Please do not hesitate to contact us by e-mail. We will reply to you soon.

Shipment & Delivery

The shipping cost within the Netherlands are free of charge for orders of EUR 50,00 or more. In case the order amount is less or if you are not living in the Netherlands the shipping cost will automatically be calculated and shown on the Checkout page. The products we ship are well packed and protected. In case of any damages we would like to receive a notification within 3 days after reception of the order. Together we will find a solution how to settle the case.

All packages are send by TNT including Track & Trace.

Returns & Replacements

Distance Selling Regulations gives the customers the right to return the product(s) within 7 days after reception without a clear reason. Although you are not obliged to give a reason we are still very interested to receive any. This allows us to improve our products and services. This is valuable information for us.

Orders

If you have any questions concerning your order(s), please contact us by e-mail. Also if you would like to change your order you can contact us.

Payment & Price

You can make payments safely by iDeal or other payment methods we offer. Would you like to pay in another way? Please contact us. All prices mentioned on our website include VAT.
The prices shown are without reservation of possible mistakes.

Update account information

By logging in on our webshop you can update your account information. Make sure this information is up-to-date in order to avoid any problems. In case you notice the data is incorrect after placing the order? Please let us know by e-mail.